The World's Most
Perfect Online Trade-In Policy
Your Hearts On Fire diamond jewelry is the most dazzling jewelry that you will ever own. If there comes a time when you yearn for something different or larger, we are here to help make that dream a reality.
That's why Hearts On Fire offers The World’s Most Perfect Online trade-in opportunity, a policy that will be honored for the entire life of the purchaser of any serialized Hearts On Fire Diamond Engagement Ring or pair of Hearts On Fire Diamond Studs purchased online at HeartsOnFire.com!
What exactly does that mean?
Any Hearts On Fire serialized diamond engagement ring or pair of diamond stud earrings that was originally purchased online at HeartsOnFire.com is eligible for trade in toward the online (only) purchase of another Hearts On Fire serialized engagement ring or pair of stud earrings by the original purchaser. And the best part? With our trade in policy, we need no evaluation of the current state of your jewelry before agreeing to the trade in. No questions asked, you will receive full credit for your original purchase (excluding tax).
All you need to do is contact our Perfection Stylist to confirm that your jewelry is eligible for the trade-in and she will assist you in returning the jewelry and selecting a new piece. The new engagement ring or studs must be at least double the price of the original engagement ring or studs.
In addition, for diamond engagement rings, we ask that all documentation (Diamond Identity Document and AGS certificate – if applicable) please accompany the original ring during trade in, if possible.
Terms and Conditions:
This policy supersedes all previous policies regarding the return of merchandise. Program is available only to the original purchaser of the item(s) and lasts as long as the original purchaser owns the item(s). Any trade-in must be done by the original purchaser. Valid only for purchases made at www.heartsonfire.com and only towards new purchases made at www.heartsonfire.com. Valid only on the following items: serialized Hearts On Fire diamond engagement rings and Hearts On Fire diamond stud earrings. The original item purchased must be returned to Hearts On Fire to qualify for the trade-in. Diamond(s) must be in original Hearts On Fire mounting(s). The trade-in purchase must at least double the amount of the original purchase price. Sales tax is nonrefundable and cannot be applied toward trade-in. Hearts On Fire reserves the right to revoke and/or modify this policy at any time and for any reason.